Contact

Have a question about an order, product, sizing, shipping, or a design? Contact GreyRider Threads and we’ll do our best to help.

We are a print-on-demand apparel brand, which means each item is made to order through our trusted production partner. Because of that, production and shipping times may vary depending on the item and destination.

For order-related questions, please include your order number, the name used at checkout, and a brief description of the issue so we can review it as quickly as possible.

If your item arrived damaged, defective, misprinted, or incorrect, please include clear photos of the item and packaging when you contact us. This helps us review the issue and work with our production partner to make it right.

We do our best to respond to messages as soon as possible during normal business hours.